d777 Privacy Policy – Your Data, Your Rights

d777 operates the online gaming and sports betting platform available at d777.ml and through the d777 mobile application. This Privacy Policy applies to all users of the d777 platform, including those who browse without registering, registered account holders, and active players.

For the purposes of this policy, "d777", "we", "us" and "our" refer to the platform operator. "You" and "your" refer to the individual accessing or using the d777 platform. References to "personal data" mean any information that can identify you directly or indirectly as an individual.

If you have questions about this policy or about the data d777 holds about you, the support team can be reached at any time through live chat on the platform, or by email at [email protected].

d777 collects personal data in the following categories depending on how you interact with the platform:

Category	Examples	When Collected
Identity Data	Full name, date of birth, CNIC number, photograph	Registration & KYC verification
Contact Data	Email address, mobile number, city/province	Account registration
Financial Data	JazzCash/Easypaisa account reference, bank details, transaction amounts in PKR	Deposits & withdrawals
Account Data	Username, login history, balance, bonus status, game preferences	Platform use
Technical Data	IP address, device type, browser version, operating system	Each platform visit
Usage Data	Pages visited, games played, bets placed, session duration	Active platform use
Communications Data	Support chat transcripts, email correspondence	When you contact support

We do not knowingly collect sensitive data such as racial or ethnic origin, political opinions, or health information. If any such data is provided voluntarily by a user it will not be processed beyond what is strictly necessary to respond to the communication.

d777 collects personal data through the following channels:

• Direct interactions: Information you provide when registering an account, completing identity verification, making a deposit or withdrawal, contacting customer support, or participating in a promotion.
• Automated technologies: When you browse the d777 website or use the mobile app, technical and usage data is collected automatically through cookies, server logs, and similar tracking technologies. See Section 7 for full details.
• Payment processors: When you transact via JazzCash, Easypaisa, Raast, bank transfer, or card, limited transaction reference data is shared between d777 and the payment provider to confirm and record the transaction.
• Identity verification services: Where document verification is carried out through a third-party KYC service, that service will share the outcome of the verification with d777 along with the data you submitted for verification.

d777 uses your personal data for the following purposes, each of which has a lawful basis:

• Account management: To create and maintain your d777 account, authenticate your identity at login, and manage your account preferences and settings.
• Transaction processing: To process deposits and withdrawals in PKR via your chosen payment method, and to maintain accurate records of your financial activity on the platform.
• Identity verification (KYC): To verify that you are who you say you are, that you meet the minimum age requirement of 18, and that your payment methods belong to you.
• Platform security: To detect and prevent fraud, unauthorised account access, money laundering, collusion, and other prohibited activities as described in the d777 Terms and Conditions.
• Responsible gaming compliance: To monitor gaming behaviour for signs that a player may be at risk, and to apply responsible gaming tools such as deposit limits or self-exclusion where requested or required.
• Customer support: To respond to your queries, resolve complaints, and maintain records of communications for quality and training purposes.
• Platform improvement: To analyse how users interact with the d777 website and app in order to improve features, fix issues, and optimise the experience for Pakistani players.
• Marketing communications: Where you have opted in, to send you information about promotions, bonuses, Cricket and PSL betting markets, and new features. You can opt out at any time through your account settings.

d777 does not sell or rent your personal data. We share your data only in the following limited circumstances:

• Payment providers: JazzCash, Easypaisa, Raast, banks, and card processors receive the minimum data necessary to complete your transaction. These providers operate under their own privacy policies and security standards.
• Identity verification partners: KYC and age verification services receive the identity documents you submit for verification. They process this data under a data processing agreement with d777.
• Game software providers: Third-party game studios that supply Live Casino tables, Slots, Fish Games, and other gaming content may receive your player ID and game activity data for the purpose of delivering the game and resolving disputes.
• Analytics and platform services: Service providers that help us operate the platform — including hosting, analytics, and security services — may process technical and usage data on our behalf under strict contractual data protection obligations.
• Legal and regulatory obligations: d777 may disclose your personal data if required to do so by applicable law, court order, or at the request of a competent authority. We will only disclose the minimum data necessary to comply with any such requirement.

All third parties who receive personal data from d777 are required to maintain confidentiality and to use that data only for the specific purpose for which it was shared.

d777 retains your personal data for as long as your account is active and for a period after account closure as required to meet our legal and operational obligations. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five years after account closure for compliance and dispute resolution purposes.
• Financial transaction records: Retained for a minimum of five years from the date of the transaction in accordance with standard financial record-keeping requirements.
• Customer support communications: Retained for up to three years from the date of the communication.
• Technical and usage data: Generally retained for up to 24 months from collection, unless retained longer for security or fraud investigation purposes.

When data is no longer required for the purposes for which it was collected, d777 securely deletes or anonymises it so it can no longer be linked to you as an individual.

d777 uses cookies and similar tracking technologies on both the website and the mobile application. A cookie is a small text file placed on your device that helps the platform function correctly and allows us to improve your experience.

The types of cookies used by d777 are:

• Essential cookies: Required for the platform to function. These keep you logged in during your session, remember your language preference, and ensure the site loads correctly. These cannot be disabled without affecting platform functionality.
• Performance cookies: Collect anonymised data about how users navigate the platform — which pages are visited most, where errors occur, and how long sessions last. This data is used to improve the platform.
• Functionality cookies: Remember your preferences such as display settings, game filter selections, and recently visited sections so you do not need to reset them on every visit.
• Security cookies: Help detect and prevent fraudulent activity, protect against CSRF attacks, and verify that connections are legitimate.

d777 does not use third-party advertising cookies or share cookie data with ad networks. You can manage cookie preferences through your browser settings, though disabling essential cookies may prevent the platform from working properly.

Protecting your personal data is a priority at d777. The platform implements a range of technical and organisational measures to keep your data secure:

• All data transmitted between your device and d777 servers is encrypted using TLS (Transport Layer Security).
• Personal and financial data stored on d777 servers is encrypted at rest.
• Access to personal data within d777 is restricted on a need-to-know basis. Staff who do not need access to your data cannot view it.
• Account logins are protected and unusual login activity triggers additional security checks.
• Regular security reviews and vulnerability assessments are conducted on the platform.
• Payment data is handled in compliance with the security standards set by our payment partners including JazzCash, Easypaisa, and banking partners.

In the unlikely event of a data breach that affects your personal data in a material way, d777 will notify affected users as soon as reasonably practicable after the breach is confirmed.

As a d777 user, you have the following rights in relation to your personal data. To exercise any of these rights, contact the d777 support team via live chat or at [email protected]:

d777 will respond to data rights requests within a reasonable timeframe. In some cases, identity verification may be required before a request can be fulfilled to ensure your data is not disclosed to someone else.

d777 is strictly an adults-only platform. We do not knowingly collect or process personal data from individuals under the age of 18. The platform is not intended for, marketed to, or designed for use by minors.

If d777 becomes aware that personal data has been collected from a person under 18, that account will be immediately closed and all associated personal data will be deleted. If you are a parent or guardian and believe your child has registered on d777, please contact the support team immediately so the account can be closed and data removed.

d777 may update this Privacy Policy from time to time to reflect changes in the way the platform operates, changes in applicable data protection requirements, or improvements to our data handling practices.

When changes are made, the revised policy will be published on this page with an updated "Last Updated" date. Where changes are material — meaning they significantly affect how your data is used or your rights in relation to that data — registered users will be notified via the platform or by email before the changes take effect.

Continued use of d777 after a policy update has been published constitutes acceptance of the revised Privacy Policy. If you do not agree with any update, you should stop using the platform and close your account.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way d777 handles your personal data, please get in touch with the support team:

• Live Chat: Available 24 hours a day, 7 days a week through the d777 website and mobile app.
• Email: [email protected] (please do not click — copy the address manually if needed)
• FAQ: Visit the d777 FAQ page for quick answers to common questions about accounts, data, and privacy.

For requests relating to responsible gaming tools such as self-exclusion or deposit limits, please visit the Responsible Gaming page or contact the support team directly via live chat. You can also review the full Terms and Conditions which operate alongside this Privacy Policy.